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    News & Commentary on ISO Management System Standards

    Preparing for an ISO 14001 Certification Audit

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    A successful ISO 14001 audit is the foundation for certification to this globally-recognized environmental standard. These audits verify compliance with the standard's requirements and with applicable environmental laws and regulations. Certification also helps reduce your environmental footprint and optimize the resources used, potentially leading to cost savings and helping avoid costly fines.

    Moreover, successfully passing an ISO 14001 audit and achieving certification to the standard demonstrates your commitment to sustainability, which can enhance your organization's reputation and attract environmentally conscious customers and investors.

    ISO 14001 Questions You Might Get Asked During an Audit


    Foresight is key to a successful ISO 14001 audit. Anticipating questions and potential gaps in your Environmental Management System (EMS) allows you to proactively address them before the audit. This reduces the risk of non-compliance findings and strengthens your credibility with auditors and stakeholders. It also ensures your EMS is continuously improving and optimized.

    Below are the questions that a Certification Body Auditor will most likely ask you.

     

    ISO 14001 Questions

    What You Need to Check to Satisfy Requirements

    Does the company have an established Environmental Management System (EMS)?
    Is there a defined environmental policy approved by top management?
    • Copy of the Environmental Policy signed by the Top Management
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    • Evidence of easy access to the Environmental Policy
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    Are environmental roles, responsibilities, and authorities defined and communicated within the organization?
    • Documentation of job descriptions for relevant roles outlining specific responsibilities, including environmental duties and authorities for different functions or departments.
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    • Written procedures detailing environmental responsibilities and authorities for various functions or departments. These can be integrated into operational SOPs.
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    • Records of the environmental policy incorporating statements about roles, responsibilities, and authorities, demonstrating organizational commitment.
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    • Training records confirming that employees are adequately trained on their environmental responsibilities and authorities.
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    • Records indicating the communication of environmental responsibilities and authorities to all relevant personnel across different channels.
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    Does top management review the EMS at planned intervals to ensure its continuing suitability, adequacy, and effectiveness?
    • Records of scheduled management review meetings.
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    • Evidence that top management actively participates in the review process.
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    • Records demonstrating that the review includes an assessment of the EMS's suitability, adequacy, and effectiveness.
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    • Evidence of decisions and actions taken as a result of the management review.
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    • Documentation showing that the review addresses any changes in the organization's context, including internal and external issues.
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    Planning

    Has the company identified the environmental aspects and impacts associated with its activities?
    • Documentation of environmental aspects and impacts identification process.
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    • Records of significant environmental aspects identified and the criteria used to identify them.
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    • Documentation of methodologies used for assessing environmental impacts.
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    • Evidence of involvement of relevant stakeholders in the identification process.
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    General Management and Leadership

    Does the company have measurable environmental objectives and targets?
    • Documentation of established environmental objectives and targets that are specific, measurable, achievable, relevant, and time-bound (SMART).
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    • Evidence of alignment between environmental objectives and the organization's overall environmental policy and goals.
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    • Records that indicate monitoring and tracking progress toward achieving environmental objectives and targets.
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    • Documentation of any revisions or updates made to environmental objectives and targets based on performance evaluations or changes in circumstances.
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    • Evidence of communication and dissemination of environmental objectives and targets to relevant stakeholders within the organization.
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    Support

    Are there adequate resources allocated for the implementation and maintenance of the EMS?
    • Documentation of budgetary allocations or resource plans specifically designated for EMS implementation and maintenance.
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    • Evidence of sufficient staffing levels and expertise dedicated to EMS-related activities.
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    • Records demonstrating the availability of necessary infrastructure, tools, and technology to support EMS requirements.
    •  
    • Documentation of training programs or initiatives aimed at building employee capabilities related to EMS implementation and maintenance.
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    • Evidence of periodic reviews or assessments conducted to ensure resource adequacy and effectiveness in supporting EMS objectives and requirements.
    •  
    Is there an established process for employee competence, training, and awareness related to environmental management?
    • Documentation of a formalized training program or process that covers environmental management principles, procedures, and requirements.
    •  
    • Records of training sessions conducted for employees at various levels within the organization, including documentation of attendance and training outcomes.
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    • Evidence of regular assessments or evaluations of employee competence in environmental management practices.
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    • Documentation of procedures for identifying and addressing specific training needs related to environmental management.
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    • Evidence of ongoing communication and awareness initiatives aimed at promoting environmental responsibility and compliance among employees.
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    Are operational controls in place to manage significant environmental aspects?
    • Documentation of operational controls specifying measures to mitigate or minimize significant environmental impacts.
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    • Evidence of implementation of identified operational controls through procedures, work instructions, or other relevant documents.
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    • Records demonstrating regular monitoring and measurement of operational controls to ensure effectiveness in managing environmental aspects.
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    • Evidence of periodic reviews or assessments conducted to evaluate operational controls' performance and identify improvement opportunities.
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    • Documentation of corrective actions taken in response to deviations, non-conformities, or incidents related to operational controls.
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    Is there a process for monitoring, measurement, analysis, and evaluation of environmental performance?
    • Documentation of monitoring and measurement processes used to assess environmental performance against established objectives and targets.
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    • Evidence of periodic evaluations of environmental performance, including data analysis and reporting.
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    • Records indicating the identification of trends and opportunities for improvement based on environmental performance data.
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    • Documentation of processes for determining the adequacy of monitoring methods and their alignment with established environmental requirements.
    •  
    Does the company have a process for evaluating compliance with legal and other requirements?
    • Records of compliance evaluations conducted, including documentation of applicable legal and regulatory requirements.
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    • Evidence of actions taken in response to identified non-compliance issues, including corrective actions and preventive measures.
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    • Documentation demonstrating ongoing monitoring and review processes to ensure continued compliance with environmental obligations.
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    • Records of communication with regulatory bodies and relevant stakeholders regarding compliance status.
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    Are there processes for non-conformance and corrective actions?
    • Documentation of procedures for identifying and addressing non-conformities related to the EMS.
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    • Evidence of investigations conducted to determine the root causes of non-conformities.
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    • Records indicating the implementation of corrective actions and follow-up assessments to ensure effectiveness.
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    • Documentation of the process for reviewing and analyzing non-conformities to identify trends and improvement opportunities.
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    Is there a process for continual improvement of the EMS?
    • Documentation of the organization's commitment to continual improvement through established processes and methodologies.
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    • Evidence of management involvement in promoting continual improvement initiatives.
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    • Records demonstrating the integration of continual improvement principles into EMS activities and decision-making processes.
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    • Documentation of stakeholder feedback mechanisms used to identify improvement opportunities.
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    Written by Dr John FitzGerald

    Director & Founder of deGRANDSON Global. Spent 15 years in the manufacturing industry and 25 years training, consulting & auditing management systems
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